ForgeShiftCompass
Process and FlowPractice C3

Standard Work

Standard Work documents the current best-known method for every operation — sequence, cycle time, and quality checks — so every operator performs the job the same way.

  • Assessment3 questions
  • Templates3
  • Root causeISHIKAWA-6M

What world-class looks like

Every operation has a current, accurate work instruction with defined cycle time, sequence, and quality checks; operators follow the standard consistently.

How mature is your operation?

These are the questions Compass asks for this practice, and the levels it scores you against.

Work instruction documentation

Current, accessible work instructions at each workstation.

How are operating procedures documented for your production operations?

Level 1 → 5World class at level 4

  1. Verbal only — experienced operators show new ones
  2. Paper documents, often out of date
  3. Digital documents (Word/PDF) accessible on a shared drive
  4. Current digital work instructions at each workstation, version-controlledWorld class
  5. Digital instructions linked to quality data; update when quality changes

Cycle time definition

Standard cycle times per operation, tied to takt.

Do you have defined cycle times (how long each operation should take) for your production operations?

Level 1 → 5World class at level 4

  1. No defined cycle times
  2. Rough estimates from experience
  3. Cycle times recorded from time study but not formally set
  4. Standard cycle times defined per operation; used for schedulingWorld class
  5. Takt time driven; cycle times maintained vs takt on a live board

Compliance auditing

Layered process audits with trending and review.

Do you audit whether operators are following standard work?

Level 1 → 5World class at level 4

  1. No auditing
  2. Informal supervisor observation occasionally
  3. Periodic walk-through check
  4. Formal standard work audit with scoring and follow-upWorld class
  5. Regular layered process audit with trending and leadership review

Where to start

  • Digital work instructions

    Process · L1→L2 · Low complexityCloses · Work instruction documentation
  • Layered process audit cadence

    Process · L2→L3 · Low complexityCloses · Compliance auditing
Root-cause methodISHIKAWA-6M

Before this, you need

Next steps

Scoring your operation against Standard Work takes a few minutes and needs no account.