These are the questions Compass asks for this practice, and the levels it scores you against.
Current, accessible work instructions at each workstation.
How are operating procedures documented for your production operations?
Level 1 → 5World class at level 4
- Verbal only — experienced operators show new ones
- Paper documents, often out of date
- Digital documents (Word/PDF) accessible on a shared drive
- Current digital work instructions at each workstation, version-controlledWorld class
- Digital instructions linked to quality data; update when quality changes
Standard cycle times per operation, tied to takt.
Do you have defined cycle times (how long each operation should take) for your production operations?
Level 1 → 5World class at level 4
- No defined cycle times
- Rough estimates from experience
- Cycle times recorded from time study but not formally set
- Standard cycle times defined per operation; used for schedulingWorld class
- Takt time driven; cycle times maintained vs takt on a live board
Layered process audits with trending and review.
Do you audit whether operators are following standard work?
Level 1 → 5World class at level 4
- No auditing
- Informal supervisor observation occasionally
- Periodic walk-through check
- Formal standard work audit with scoring and follow-upWorld class
- Regular layered process audit with trending and leadership review