ForgeShiftCompass
Visibility and DataPractice D2

Shift Reporting and Handover

Shift Reporting structures the end-of-shift handover into a digital record of output, downtime, quality events, and priority actions — so problems do not get lost between shifts.

  • Assessment2 questions
  • Templates2
  • Root causeISHIKAWA-6M

What world-class looks like

Every shift ends with a structured digital handover that captures output, downtime events, quality issues, and priority actions for the incoming team.

How mature is your operation?

These are the questions Compass asks for this practice, and the levels it scores you against.

Shift report content

What gets captured at end of shift.

What information is captured at the end of each shift?

Level 1 → 5World class at level 4

  1. Nothing formal — verbal handover only
  2. Basic output numbers on a whiteboard
  3. Paper shift report with output, downtime, and quality
  4. Digital shift report capturing output, events, issues, and actionsWorld class
  5. Structured digital report auto-populated from machine data; operator adds context

Handover protocol

How outgoing and incoming shifts exchange status.

How structured is the handover between outgoing and incoming shifts?

Level 1 → 5World class at level 4

  1. Outgoing operator leaves, incoming finds their own way
  2. Brief verbal catch-up at the machine
  3. Consistent walk-through but nothing written
  4. Formal handover meeting using the shift report as the agendaWorld class
  5. Digital handover with acknowledged read, priority actions transferred automatically

Where to start

  • Digital shift report rollout

    Visibility · L1→L2 · Low complexityCloses · Shift report content
Root-cause methodISHIKAWA-6M

Next steps

Scoring your operation against Shift Reporting and Handover takes a few minutes and needs no account.

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