These are the questions Compass asks for this practice, and the levels it scores you against.
Creating a complete, digital inventory of all maintained equipment.
How do you currently track what equipment you have and its maintenance history?
Level 1 → 5World class at level 4
- No formal record — we know what we have from memory
- Paper lists or binders kept in the maintenance office
- Spreadsheet with basic equipment info
- Digital asset register (CMMS, ERP, or dedicated tool)World class
- Full digital record with service history, spare parts, and documents
Creating, assigning, and closing maintenance work orders.
How are maintenance jobs tracked from request to completion?
Level 1 → 5World class at level 4
- Verbal — someone asks the tech directly
- Paper request forms or a whiteboard job list
- Email or spreadsheet-based job tracking
- Work orders in a CMMS — opened and closed digitallyWorld class
- Automated work order generation from sensor alerts or schedules
Defining what maintenance tasks happen on which equipment, and when.
How do you decide when to perform scheduled maintenance?
Level 1 → 5World class at level 4
- We don't schedule — we maintain when things break
- Fixed calendar (e.g. every 90 days), same for all equipment
- Equipment-specific schedules on paper or spreadsheet
- CMMS generates scheduled work orders automaticallyWorld class
- Dynamic scheduling based on runtime hours or condition readings
Maintaining the right spare parts inventory to support planned and emergency maintenance.
How do you manage spare parts availability for your equipment?
Level 1 → 5World class at level 4
- We order parts when we need them — often wait days for delivery
- Some critical spares kept on-site, selected by experience
- Spare parts list per machine, manually maintained
- Spare parts linked to equipment in CMMS with reorder pointsWorld class
- Automated reorder triggers from CMMS usage records